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Visitor rules

Abbreviations:
VC – Visitor Centre
CNB – Czech National Bank

 

These Visitor Rules apply to all indoor exhibition areas and adjacent facilities in the Czech National Bank building in Prague that are a part of the CNB Visitor Centre.

Exhibition areas and adjacent facilities of the CNB Visitor Centre:
The exhibition areas and adjacent facilities open to the public in the building of the Czech National Bank (hereinafter the "CNB") that are part of the CNB Visitor Centre (hereinafter the "VC") are defined in the maps below (hereinafter the "VC premises"). Areas considered inaccessible to VC visitors are any areas outside the VC and any areas within the VC marked as such, as well as areas that are locked or defined as such using another barrier preventing entry (e.g. tape, a rope barrier, or express instructions by CNB staff).

School and other groups:

The maximum group size for each programme is set individually and is always shown in the Czech National Bank Visitor Centre reservation system at  www.nc.cnb.cz. Accompanying teachers or group leaders are responsible for all members of their group and anyone in their care throughout the visit, including during any accompanying programmes that take place outside the Visitor Centre.

Before entering the CNB building, school and other groups should follow the instructions of authorised CNB staff. Groups enter in small numbers – no more than five people at a time and only when invited to do so. The accompanying teacher or group leader always enters first to confirm the reservation and ensure the group can be admitted. When entering, please help us keep the entrance hall clear and easy to move through in both directions so that it remains safe and comfortable for everyone.

VC visitor's obligations:

  • Visitors may not enter areas not open to visitors or remain there unless expressly stated otherwise by relevant CNB staff in a specific case.
  • Minors under 15 years of age may only enter the VC if accompanied by a legal guardian, a person obliged to exercise supervision or another adult exercising due supervision of the minor.
  • Visitors are obliged to keep the VC premises clean and in order and act in accordance with applicable legal regulations and good manners.
  • During their visit to the VC premises, visitors are obliged to behave in such a way as to avoid endangering their own lives or health or the lives or health of other persons as a result of their actions. They are also obliged to behave in such a way as to avoid damaging CNB property or the property of other persons as a result of their actions.
  • Visitors are obliged to handle the interactive exhibits and other VC equipment in accordance with the instructions provided or directions from VC staff, or in accordance with standard use.
  • Visitors are obliged to follow the instructions of VC staff. If a visitor fails to follow the instructions or comply with the prohibitions, they may be ordered off the premises.
  • If a visitor witnesses an event in which another person dies on the premises of the VC, a person is injured (including the visitor him/herself), any defect of an exhibit or other VC equipment or a situation endangering the life, health or property of the visitor or other persons, or if he/she learns of such event, he/she is obliged to report it.
  • In the VC, personal items are to be stored in lockers only. The CNB is not responsible for items stored elsewhere.
  • In the event of evacuation, VC visitors shall comply with the emergency guidelines for the building of the Czech National Bank, Na Příkopě 28, Prague 1. 

The following is prohibited:

  • Smoking or handling open fire in any part of the VC premises.
  • Throwing any objects from the VC premises through windows, doors or other apertures in the walls, or throwing objects down from galleries or elevated places in the VC premises.
  • Bringing dangerous chemicals, guns, knives and other dangerous items into the VC premises. If there is any doubt regarding the dangerous nature of an item, members of the bank police force shall decide.
  • Entering the VC under the influence of alcohol, intoxicating, psychotropic or addictive substances, unless used as prescribed to the visitor by a doctor.
  • Consuming alcohol, narcotic, psychotropic or addictive substances in the VC premises, unless used in the manner prescribed to the visitor by a doctor.
  • Eating and drinking in the VC outside the designated areas.
  • Entering the VC premises and moving within them with any animals (except for guide and assistance dogs for disabled persons).
  • Entering the VC with oversized luggage.
  • Handling the VC exhibits, interactive exhibits or other equipment not designated for use by visitors or marked out of order.
  • Taking any of the VC exhibits, interactive exhibits or other equipment off the VC premises or moving them within the VC premises unless they are designated for that purpose.
  • Entering the VC premises with in-line skates, bicycles, scooters, skateboards, etc.
  • Conducting tours for visitor groups, and in particular providing groups with commentary on the VC exhibitions. Only VC staff may provide commentary.
  • Making complete video recordings of the content of the screens and of the commentary of VC staff without prior written consent from the VC operator.

Indoor CCTV camera system:
The premises are continuously monitored using the CNB's camera system with recording.

Visitor Wi-Fi – Terms of use:

You can connect to the CNB Visitor Centre Wi-Fi using the QR code available on the premises. By connecting to the network, you confirm that:

  • you use the connection entirely at your own responsibility and risk; the operator is not responsible for any leakage or misuse of your data,
  • you are responsible for all activity carried out from your device,
  • you will not use the network for unlawful purposes, in particular to distribute harmful content, infringe copyright, gain unauthorised access, carry out attacks, send spam or otherwise misuse the network, and will not engage in any activities that may jeopardise the functionality of the network,
  • you understand that the operator provides access to the internet only and is not responsible for any content, services, data, communication or your activity; the operator does not guarantee the availability or quality of the connection,
  • you agree that the operator may monitor network operation, record technical and operational data, and restrict or terminate access without compensation,
  • you must comply with all applicable laws and regulations,
  • you understand that you may be held liable for any damage caused through your use of the network,
  • you understand that the operator is obliged to cooperate with public authorities to the extent required by law,
  • you acknowledge that the CNB processes personal data in connection with the use of its information systems; further information is available at https://www.cnb.cz/en/privacy-statement-and-disclaimer/information-about-the-processing-of-personal-data/.

Processing of personal data:
The CNB processes personal data. More detailed information can be found in the Information about the processing of personal data available at 
https://www.cnb.cz/en/privacy-statement-and-disclaimer/information-about-the-processing-of-personal-data/.


Enjoy your visit to the CNB Visitor Centre.